Privacy Policy

Home / Privacy Policy

Journey2wealth Financial Services Pvt. Ltd. values the customer’s trust and opportunity to do business. To provide you with a convenient and safeonline experience, we have implemented measures to protect the confidentiality, integrity, and security of your Personal Information, during storage and transmission through the World Wide Web/internet. not be held liable for disclosure of your Personal Information or confidential information when in accordance with this Privacy notice or in terms of the agreements, if any, with you

What we select


You can access certain sections and features of Website without registering or disclosing any Personal Information. As a visitor to the Website, remember that your web browser or computer makes anonymous visitor data available to us in the form of HTTP cookies. We use this data together with similar data from other visitors to understand which areas of Website are the most popular and how to best present and customize our Website.


To avail the functionality of our services and start investing, you will be asked to register for an investment account. This involves creating a username and password and disclosing to us certain Personal Information that can identify you personally like your email address, correspondence address, and financial information such as your bank account or other payment instrument details and other information as required by the Website or regulators.

You would be required to provide Personal Information (with physical evidence where needed) like your name, personal details, PAN, matters stated in the Journey2wealth Financial Services Pvt. Ltd. Investor Application Form to satisfy regulatory requirements, bank account number to honour your investment and other instructions at the time of registration /activation of such facility. The collection of these information is obligatory pursuant to regulatory requirements in order to activate and enable the transactions with AMC’s, REIT’s/Banks/FI’s/Real Estate & Insurance agencies, etc. Such information shall be used/shared/maintained/accessed/stored with/by third party technology service provider/Journey2wealth Financial Services Pvt. Ltd./AMCs/RTAs/authorised service providers/Banks/payment gateway providers/ AMC’s, REIT’s/Banks/FI’s/Real Estate & Insurance in order to enable/ facilitate/ complete/ process transactions and report/statement generation.

We may also ask for additional Personal Information from time to time to meet new regulatory requirements or to provide you with other benefits of our services.

On all such occasions, you will have the opportunity to provide or to decline to provide that Personal Information as per your choice. We use this information to contact you and undertake activities that you have specifically authorised us to do

Information from other Sources: We shall collect the following information from you either by way of registration or Social Media. We might receive information about you from other sources and add it to our account information.

What we do with the information we gather

We require this information for the following reasons:

  • To fulfil / complete your requests for products and services offered, or subscribed or availed by you on the Website
  • To deliver to you any administrative notices, money alerts, advice, notifications and communications relevant to your use of the services.
  • To perform compliance checks and internal record keeping
  • For market research, project planning, troubleshooting problems, detecting and protecting against error, fraud or other criminal activity
  • To use the information to improve our products and services. You will be free to unsubscribe your email address at any time, if you do not wish to receive such emails from us.
  • From time to time, we may also use your information to contact you via phone or email for market research purposes or send emails about new products, special offers, or other information, which we think you may find interesting.
  • For any of these purposes or for providing services and related matters, we may use group companies / affiliates, third party vendors, agents, contractors, consultants or service providers .We may also use them to help us in providing the features of the Website, such as sending email messages on our behalf, collecting subscription fees for such services, and notifying or contacting you regarding any problem with such services or hosting and operating a particular feature or functionality. Such third party service providers are bound by privacy restrictions, which are similar to the restrictions mentioned in this notice and law. The information is disclosed on a need-to-know basis.
Sharing and Disclosure of Personal Information

We will not share, sale, trade or rent your Personal Information with any affiliated or unaffiliated third parties. Further, we will also not disclose your Personal Information with any affiliated or unaffiliated third parties, except as mentioned above and also to:

  • Provide you the product and services
  • Transaction processing and report generation
  • Conform with any legal requirements or comply with legal processes
  • Enforce the terms and conditions of the products or services
  • Protect the interests of Journey2wealth Financial Services Pvt. Ltd., its Affiliates, or its members, constituents, or of other persons

Journey2wealth Financial Services Pvt. Ltd. may make anonymous or aggregate Personal Information, and disclose or use such data only in a non-personally identifiable manner for purposes of research, advertising, comparison to organizations approved by Journey2wealth Financial Services Pvt. Ltd..

You shall not disclose to any other person, in any manner whatsoever, any information relating to Journey2wealth Financial Services Pvt. Ltd. or its Affiliates of a confidential nature obtained in the course of availing the services through the website. Failure to comply with this obligation shall be deemed a serious breach of the terms herein and shall entitle Journey2wealth Financial Services Pvt. Ltd. or its Affiliates to terminate the services, without prejudice to any damages.

By using this Website or services, you agree and consent for Journey2wealth Financial Services Pvt. Ltd. to disclose your Personal Information, if so required under the applicable law or otherwise required as stated herein.

Data Security

Journey2wealth Financial Services Pvt. Ltd. is committed to ensuring that your Personal Information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable procedures to safeguard and secure the Personal Information we collect online.

When you register for the services, the Website requires a Login ID and a password from you for your privacy and security. You are responsible for maintaining the confidentiality of your Login ID and password and you may not provide these credentials to any third party. We recommend that you change your password periodically.

Your password must conform to standards and, as a security feature; the Website may automatically reject weak passwords. We shall not be responsible if someone else accesses your account through Login ID and password they have obtained from you or through a violation by you of this Privacy Policy or the Website’s Terms of Use.

While accessing your linked accounts online, the Website use a combination of firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of your online session, and to protect Website accounts and systems from unauthorized access. From the time you submit your Login ID and password, these communications between your computer/mobile and the Website are encrypted using at least 256-bit secure socket layer technology (SSL). This enables client and server applications to communicate in a way that is designed to prevent eavesdropping, tampering and message forgery. The Website also encrypts your Website/Mobile App password so that even we cannot recover your password.

In respect of Personal Information provided by you for enabling the online transactions and the transactions details, such information would be also available with third party technology service provider/AMCs/RTAs/Banks/Insurance Companies/Real Estate agencies/authorised service providers and treated as proprietary and confidential in nature by them and to be used/shared/maintained/processed by them only on need to know basis for service enablement.

If you think that the security of your Journey2wealth Financial Services Pvt. Ltd. has been compromised, change your password and contact us immediately for further assistance.

Links to other websites

The Website contains links to other websites of interest and where you choose to transact as per your sole discretion. However, once you have used these links to leave our site, you should note that we do not have any control over the other website. Therefore, Journey2wealth Financial Services Pvt. Ltd. cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Third party services and websites

You should be aware that permit third parties to offer subscription and/or registration-based services through the Website. is not responsible for any actions or policies of such third parties, and you should check the applicable privacy policy of such third party when providing Personal Information. Further, will not be responsible if you do not get the benefits announced, if any, by the third parties permitted to offer subscription and registration based services or offer/deals/cash back/discounts offered by third party or as available on its Website.

How we use cookies

“Cookies” are alphanumeric identifiers in the form of text files that are inserted and stored by your Web browser on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic, or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. The Website will automatically receive and collect certain anonymous information in standard usage logs through our Web server, including computer-identification information obtained from "cookies" sent to your browser from a web server or other means.

The Website uses cookies for a number of purposes. For instance, to enable us to simplify the logging on process for registered users, to help ensure the security and authenticity of registered users, etc. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A Cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline Cookies. Most web browsers automatically accept Cookies, but you can usually modify your browser setting to decline Cookies if you prefer. If you choose to eliminate Cookies, the full functionality of the services may be impaired for you.

Controlling your personal information

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible We will promptly correct any information found to be incorrect.

Promotional communication from the website

The Website would provide you with periodic summaries of your account information and send email / SMS alerts. The Website also allows you to subscribe to email content, newsletters, research information, and notifications and from time to time may transmit emails / SMS promoting the Website or third party products or services. You have the ability to opt-out of receiving our promotional emails / SMS, notification and to terminate your newsletter subscriptions or notification facility as the case may be by following the instructions on the Website. Opting out in this manner will not end transmission of service-related emails / SMS - such transactional alerts that shall continue till you avail the services of The Website.

From time to time, the Website may offer you the opportunity to participate in surveys, contests, giveaways and other promotions. Any information submitted in connection with such activities will be treated in accordance with this Privacy policy, except as specifically set forth in the rules for those surveys, contests, giveaways or promotions.

Blogs and other forums on the website

If you use a bulletin board, blog or chat room on the Website, you should be aware that any information you submit there can be read, collected or used by other users/visitors and could be used to send you unsolicited messages. The Website and Journey2wealth Financial Services Pvt. Ltd. are not responsible for any Personal Information you choose to submit in these forums. These forums shall be hosted by the Website or by our third party service providers on’s behalf.

How you can access and update your personal information

Your Personal Information is yours. To access or update you’re Personal Information, please login and make changes as required. Some of these changes may require you to provide documentary evidence. In any event, upon your request, Journey2wealth Financial Services Pvt. Ltd. has a legal obligation and will provide every registered user of the Website and services with a readable copy of the personal data that we keep about you. As an added security measure, we may require additional proof of identity prior to such disclosure.